CfBT's Learning Centre provides professional development courses in conjunction with the courses currently offered by Borneo Outdoors. Each corporate client's professional development package is designed specifically for that client and with a choice of many different courses. A professional development course can be tailored to suit most situations.

As each client's needs are specific and vary between industries, courses should be discussed with one of our course managers. Fees are determined by the course content, length and the number of participants and will be made available on request.

Listed below are examples of courses we can provide. Courses found in the adult learning section of this website should also be taken into consideration.

• Business writing essentials
• Copywriting
• Customer-focused telephone skills
• Customer-focused writing
• Editing skills for company publications
• Customer service essentials for frontline staff
• Effective negotiating skills
• English grammar
• Handling difficult colleagues and customers (conflict)
• Interpersonal communication skills
• Minutes of meetings (note-taking)
• Proof reading
• Proposal writing
• Report writing
• Email and letters (written correspondence)
• General skills for secretaries and administration professionals
• Presentation skills
• Technical report writing
• Training for trainers (improve staff training skills)
• Writing for the web (internet communications)
• Writing skills for managers

Other courses may be available upon request including ICT courses (see ICT section)

For more information call the Learning Centre on +673 2442 773/4/5/6, visit one of our CfBT branches or e-mail us tlc@cfbt.org